Blizzard has acknowledged the long queues players have faced trying to play this weekend’s game Diablo 4 beta.
The beta, which is open this weekend to pre-order players and next weekend to everyone, opened to queues of several hours for some players.
Players also reported that once they got into the game, crashes and the inability to connect with friends to play together made the experience difficult.
Diablo IV | In-game Intro Cinematic
Now Diablo’s community manager has acknowledged this and thanked players for their patience.
In a message to Blizzard on the forumsAdam Fletcher wrote: “The team is working through some behind-the-scenes issues that have been affecting players and causing them to connect to the servers. For now, we’re managing the number of players coming into the game until we have a full fix for the disconnection issues.”
He continued: “We will be actively working on these issues throughout this weekend. Once these are resolved, we can increase the number of players and queue times will be reduced significantly.
Fletcher later provided a list of issues that Blizzard is currently monitoring and hopes to resolve soon, including:
- Players are sometimes unable to join parties with other players during gameplay.
- Players who are kicked out of the game will receive an error message that their team does not exist.
- Rubber bands occur with players when transitioning between zones.
- Certain devices experience high RAM and GPU usage.
The Diablo 4 beta runs from March 17th to March 19th for players who have pre-ordered the game. Those who haven’t will get a chance to experience the beta on the 24th-26th. March.
The beta has no time limit and players can progress to level 25, where almost all of the first act of the game is included.
Rod Ferguson, head of Blizzard’s Diablo franchise, recently made the announcement on Twitter The game is not designed for Xbox Game Passlike Microsoftacquisition proposed by Activision Blizzard still rumbling.